What to look for when hiring a talent firm

When you’re looking to hire a talent firm, it’s not enough to lay out the scope and deliverables you need.

You must also know what skills, experiences, and attributes matter.

Skills: These are the abilities someone has gained.

For example, if you want to reorg your finance department, you should hire a firm that is excellent at communicating and facilitating in order to help your internal team manage change.

Experiences: This is the practical knowledge someone has from being involved in certain work or in certain organizations.

For example, if you want to reorg your finance department, the firm you hire must understand finance work and should have reorg-ed departments or organizations before.

Or if your organization is in Georgia or works with urban youth, you might want to hire a firm that has experience working in a certain location or within a certain community.

Attributes: These are other qualities or characteristics the firm and the team members have, such as the firm’s core values or the team’s work style.

For example, if your organization’s core values include bravery and innovation, it might be important to hire a firm that is comfortable with candor.

Or if your organization advocates for women of color, it will likely be important to hire a firm that cares about diversity, equity, and inclusion.

Note: Thinking through skills, experiences, and attributes is the same thought process you should use when scoping out a job description so you hire the best candidate.


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